|
TOBA Customer Service Center |
|
|
Service available time: |
|
|
Monday through Friday
8.00 a . m. - 5.30 p. m.
Saturday
8.30 a . m - 12.00 p. m.
|
|
|
Sample Policy:
|
|
|
Standard: Samples under $50.0 will be no charge, however the freight charge should be bore on
buyer's account. Normal delivery time will be 4days after receiving inquiry.
|
|
|
|
|
|
OEM samples: It will be determined on making new mould time
|
|
|
|
|
|
Shipping Information:
|
|
|
Acceptable Express Company: TNT, DHL, Fedex and UPS.
|
|
|
|
|
|
Reminding: The buyer's delivery mail address must be written in details as room No, street name, city name etc. Some Express company doesn't can't deliver on P.O.BOX address.
|
|
|
|
|
|
Satisfaction Guarantee:
|
|
|
All the delivered goods will be same as confirmed sample. Should any discrepancy caused by infective quality or short delivery or late delivery, we will be responsible for any claims with offered lawful evidence on sight.
Warranty: within one year after shipment date.
|
|
|
|
|
|
|
Extending business service:
We can also help customer search other interested products and quote price, tracing order's whole producing process. Supervising regular, reasonable production procedure to guarantee a good quality. We can also
arrange the shipment from booking container until goods clearance from destination port.